Terms & Conditions (T&C)

Effective Date: 13 June 2025

Welcome to The Hidden 10. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Eligibility

You must be at least 18 years of age to access and use our services.

2. Services

The Hidden 10 operates as a recruitment and talent discovery platform that connects top talent with local care and support roles

3. User Obligations

By using our platform, you agree to:

  • Provide truthful, complete, and up-to-date information.

  • Use the platform for lawful purposes only.

  • Refrain from engaging in fraudulent or misleading behavior.
    We reserve the right to suspend or terminate accounts that violate these terms.

4. Data Usage

By submitting your personal and professional information (such as resumes, references, or forms), you give us permission to store and use that information:

  • To match you with relevant job opportunities.

  • To communicate with you about opportunities or updates.

  • To share anonymized data for internal research or diversity reporting.
    We will never sell your data.

5. Intellectual Property

All content on this site, including but not limited to text, graphics, branding, and design, is the property of The Hidden 10 unless otherwise stated. You may not reproduce, distribute, or use any content without prior written permission.

6. Limitation of Liability

We make no guarantees regarding job placement, candidate suitability, or the outcomes of our services. You acknowledge that your use of the platform is at your own discretion and risk.

7. Modifications

We reserve the right to update or change these terms at any time. Continued use of the platform after such changes constitutes your agreement to the updated terms.

Accessibility Statement

At The Hidden 10, we are committed to ensuring digital accessibility for all users, including individuals with disabilities.

We aim to meet or exceed the WCAG 2.1 accessibility standards and are continually working to improve the usability and accessibility of our platform.

If you experience any difficulty accessing our content or services, please contact us at hello@thehidden10.com, and we will provide assistance or alternative formats as needed.

Privacy Policy

Effective Date: 13 June 2025

This policy outlines how The Hidden 10 collects, uses, stores, and protects your personal data.

What We Collect

We may collect the following types of information:

  • Personal details: Full name, contact information, date of birth, location

  • Professional details: Resume, education, work history, certificates

  • Demographic data: (Optional) Gender, ethnicity, neurodivergence status — used for diversity and inclusion reporting

  • Usage data: Information about your interaction with our website and forms

How We Use Your Data

Your data may be used to:

  • Match you with relevant employment or contract opportunities

  • Contact you with updates, event invitations, or candidate follow-ups

  • Improve the performance and relevance of our services

  • Provide diversity analytics to clients (in anonymized form)

Data Storage & Security

Your information is stored securely using encrypted systems and restricted-access databases. We never sell your data to third parties.

Third-Party Platforms

We may use secure third-party services (such as job form providers, communication platforms, or email marketing tools) to facilitate submissions and outreach. All vendors are vetted for data protection compliance.

Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your personal data
    To make such requests, email us at hello@thehidden10.com.